Student Loan Consolidation- Dispute Letter

It’s been a long time since I’ve had to write a dispute letter, but I’m quite experienced in it since I worked in collections for several years. I finally had some time today to sit down and sift through the notices I’ve received over the last several months regarding my student loan consolidation. Unfortunately the more I dug into the paperwork the more it scared me how unorganized they were during this whole process. In March they sent me a notice telling me that they were planning to complete the consolidation 09/01/10, but that they sent it in 02/25/11. They didn’t bother to call the previous loan company to get a new payoff amount since I had still been making my regular monthly payments. It’s important that anytime you are doing a consolidation, refinance or any type of Quick and easy loans change that you continue to make your regular monthly payments on time.

I sifted through all of the paperwork and tried to outline as clear as possible my situation of them receiving a refund from my previous service provider, which then caused my principle balance to go down and somehow caused my payment to go up.

Some important things to know about sending dispute letters:
• Always send dispute letters via certified mail and save the delivery receipt,
• Send the notice to multiple departments if you think it will help,
• Send copies of any documents you are referring to,
• Document and cite names and dates of conversation you have had with the company,
• Clearly state the problem and what you want to know or what your suggested resolve is, and
• Be sure to follow up!

I will be sending the disputer letter out today. I’m sending it to the processing center Texas and the Consolidation Department in Kentucky. Cross your fingers on my getting a response.